Todd NelsonThe following is an interview with industry experts. Growers Network does not endorse nor evaluate the claims of our interviewees, nor do they influence our editorial process. We thank our interviewees for their time and effort so we can continue our exclusive Growers Spotlight service.
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Abbreviated Article
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5-Minute Snapshot
Public Relations – Not Just for Crises
PR 101
What are some basic terms we should know?
The following disciplines are inherently part of any strategic marketing mix and are relevant to entrepreneurs and businesspeople in all industries, including cannabis:
- Public Relations
- Media Relations
- Marketing
- Marketing Communications
- Advertising
- Brand Strategy
With the digital age and the rapid rise of social media use, PR has become increasingly integrated into the marketing mix.
What are some general PR strategies?
PR strategy begins with defining what differentiates you from everyone else in your space. It’s not enough to say you have a great product or service.
- Know your key message
- Determine your target audience
- Research media outlets
- Develop your plan of attack
- Measure results
Keep in mind that for PR to function effectively you have to ensure all departments in your company are informed and moving in sync.
When should a cannabis business hire a PR firm?
It is never too early to consult with a PR professional. Are you launching a new business or merging with another company? Are you expanding into a new market and need to generate awareness? Are you rebranding and need to adjust your brand perception accordingly? We can help.
How does payment work with a PR firm?
Anybody who’s interested in our services gets a free consultation. Common ways to structure payment work with a PR firm are retainer billing, hourly rates and project billing. If we decide to move ahead with the client-agency relationship, pay is determined by the project. If we’re establishing a long-term relationship, we work on the basis of a retainer. If we’re working on a single project, it’s usually an hourly rate. Sometimes we’ll use both for specific projects. The cost depends on the business. I want to be able to throw a number out there, but that would be unrealistic. The truth is that businesses have different needs, different means, and different projects. Every client and every project are unique. At TNTpr, we work with clients to structure agreements that are most beneficial to all parties.
Why hire a cannabis PR firm, specifically?
Generalist PR firms and cannabis PR firms both engage in many of the same practices. The difference lies in the level of knowledge about the subject and familiarity with the movers and shakers in the industry. Cannabis-specific PR firms know who the big movers and shakers are, and how to talk to them.
Advocacy
Have you ever had to advocate in front of a legislative body?
I have not been personally hired to speak to a city council or state official for TNTpr, but it’s definitely a service I’m willing to offer. I started my career in Washington, DC as an advocate, so I am familiar with the process.
What’s the most interesting work you’ve done?
TNTpr was hired by Miner & Co Studio, a NY-based market research consultancy to help publish a study they had done. The study found that the “stoner” stereotype really doesn’t ring true for most cannabis consumers. Most consumers are career-oriented or family-focused. They consume cannabis as a social experience and a way to relax with friends.
What have been some of your biggest challenges?
One of the struggles related to that is that the majority of cannabusinesses are still small and relatively new. Many understand that PR is important, but fail to recognize how important. I always welcome opportunities to educate the broader public about just how useful PR can be.
What do you hope to see in the future?
We’re expanding to Canada, Israel, the Czech Republic, and other countries expressing interest in cannabis. Countries that are legalizing are reaching out to agencies like mine about working with them.
If you like the abbreviated introduction, let us know in the survey at the bottom of the article! We’re always interested in hearing your feedback. If you want to read more, you can read the full article below.
PR 101
What are some basic terms we should know about PR?
- Public Relations
- Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics. “Publics” can include customers, employees, community members, government entities, investors and media.
- Media Relations
- Media relations are mutually beneficial associations that focus on direct interactions with editors, reporters, bloggers and content writers covering specific industries like cannabis. Media relations add value to an agency like TNTpr, as relationships are what people pay for.
- Marketing
- Marketing is a process through which goods and services move from concept to the consumer. It’s about developing demand for your product and filling customers’ needs.
- Marketing Communications
- Marketing Communications can be described as all the messages and media used to communicate with the market. It includes advertising, direct marketing, branding, packaging, your online presence, printed materials, PR activities, sales presentations, sponsorships, trade show appearances and more.
- Advertising
- Advertising is paid communication of information placed in a delivery channel by an identified sponsor or business that is paying for the space. It is considered a type of marketing.
- Brand Strategy
- Brand strategy focuses on providing a consistent presentation or message about the product or service. Every touch point with the target consumer needs to speak with the same tone of voice and language you find elsewhere in the company. You don’t want the company to appear to have a split personality. Brand strategy is more than your logo, name or slogan; it’s the entire experience your prospects and customers have with your company, product or service. To stand out from the competition, you have to be aware of the images you convey, the messages you deliver and the way your employees act with customers. A perfect example is every Apple or Target store you walk into — they’re all designed to be similar.
It used to be that marketing and public relations were considered separate disciplines. This is no longer the case. With the digital age and the rapid rise of social media use, PR has become increasingly integrated into the marketing mix.
What are some general PR strategies?
- Know your key message
- What about your company will capture the public’s (and media’s) attention?
- Determine your target audience
- Whether your audience is businesses (B2B) or consumers (B2C), knowing who buys your products and services, what their priorities are, where they shop, how old they are and where they live will help you aim at your target with laser precision.
- Research media outlets
- Once you know your target customer, you should research local, regional, national and even international media outlets that cater to that audience.
- Develop your plan of attack
- With tangible goals and a detailed plan of what you want to accomplish, your PR plan becomes a strategy and not just a random act.
- Measure results
- Having a clear set of goals in place is key to understanding what you want to achieve and hence measuring it. This will vary depending on your target audience and the channels through which your PR campaigns are delivered.
For PR to function effectively you have to ensure all departments in your company are informed and moving in sync. We can help with internal communications to make sure your business is ready to meet expectations from clients and customers.
Why should a cannabis business hire a PR firm, and when should they hire one?

It may seem counterproductive to TNTpr, but after an initial consultation, I sometimes tell business owners that they are not ready for full-fledged PR. Before you build a PR strategy you should be able to easily prove how your business is unique to the competition and clearly define your target audience. What you spend after hiring a PR firm depends on your needs. There is no magic formula. My goal is to deliver quality work that results in an ongoing, retained relationship so we can grow together as a team.
How does payment and consultation work with a PR firm?
- Retainer Billing: The biggest advantage to retainer billing is that it’s predictable. It is a fixed monthly fee based on an estimated number of hours needed to deliver agreed services. This is ideal for ongoing support and continual work with your business such as ongoing communications and marketing management services.
- Hourly Rates: This is common for short term and one-time projects. You pay based on the simple calculation of the PR agency’s hourly rates multiplied by the number of hours required to deliver the agreed services.
- Retainer Against Hours: This hybrid between retainer billing and hourly rates is the best all-around method of billing. You pay a monthly retainer, which is great for budgeting, and pay for any extra time in months when additional hours are needed to deliver agreed services.
- Project-Based Fees: These are common for projects like product launches, events and campaigns. It is a short-term commitment with clear goals. The payments may need to be in advance, or there is a mutually agreed payment calendar in installments.
Why should a business specifically hire a cannabis PR firm?
Advocacy
Have you ever had to advocate in front of a city council, or even a state legislature?
What’s the most interesting work you’ve done for a client?
TNTpr helped secure coverage for the study in cannabis-specific publications, and even mainstream media. We got covered on LinkedIn Pulse and Forbes by several different journalists. To this day, the study is still generating coverage. It’s really changed the way that business and the public perceive cannabis consumers. Startups are using the study to define their businesses.
What have been some of your biggest challenges?
What have been some of your biggest successes?
What do you hope to see in the future?
About TNTpr
I want to live up to my nickname as the “Pot PR guy”.— Todd Nelson
Why go into PR?
What did you do prior to cannabis?
How did you get into cannabis?

I invested a lot of time researching the industry, reading trade publications and joining networking groups like Growers Network. I also seized the opportunity to attend local meetings of the Oakland Cannabis Regulatory Commission, industry expos and events sponsored by business accelerator groups including Canopy and Gateway. This helped me build an understanding of the opportunities and challenges that cannabis businesses face.
Give me the pitch for TNTpr.
Anything you want to add?
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Want to get in touch with TNTpr? You can reach them via the following methods:
- Website: http://www.tntpr.com/
- Phone: (415) 533-1661
- Email: todd@tntpr.com
- Twitter: https://twitter.com/potprguy